As an eCommerce Coordinator, you will be responsible for managing our website, social media presence, creating engaging content, maintaining an organized online product catalog, and ensuring a seamless order fulfillment process. This role will also involve assisting with event and registry campaigns, in-store pickup management, and shipping logistics.

Online Product Management:

• Ensure product details (photos, descriptions, and correct product types) are added and updated on Shopify.
• Organize products into shoppable collections online
• Maintain and update website content, including blogs, banners, collections, and menus.
• Basic web design (Shopify)
• Work with Inventory Manager to ensure all products are accurate
• Meet website sales goals

Digital Marketing & Social Media Management

• Manage weekly email campaigns and special promotions.
• Maintain social media content strategy
• Produce high quality social media content and campaigns
• Boost content on social media platforms for events and sales
• Monitor and respond to social media messages

Other responsibilities may include but are not limited to:

• Assisting in store sales team
• Registry creation and management
• Event planning and execution
• Administrative tasks
• Inventory management

• Proven experience in social media management, preferably in a retail or lifestyle environment.
• Strong knowledge of Instagram, Facebook, and Shopify.
• Excellent written communication skills and attention to detail.
• Ability to multitask and stay organized in a fast-paced environment.
• Passion for home decor, gifts, and retail trends.
• Ability to work collaboratively with the team and independently to meet deadlines.

The sales associate will play a vital role in ensuring a positive shopping experience for our customers. This position involves assisting with store operations, engaging with customers to meet their needs, managing inventory, and supporting special services like bridal and baby registries. The ideal candidate will be customer-focused, detail-oriented, and passionate about our product offerings.

Customer Service:

• Customer Engagement: Greet and assist customers in a friendly and professional manner, addressing their needs and providing product information to enhance their shopping experience.
• Sales Transactions: Utilize the Shopify Point of Sale system to process purchases accurately, handle cash and electronic payments, and issue receipts.
• Relationship Building: Develop and maintain lasting relationships with customers through personalized service, follow-ups, and addressing any concerns promptly.
• Problem Resolution: Handle customer inquiries and resolve issues effectively, ensuring customer satisfaction and fostering loyalty.

Merchandising:

• Product Presentation: Assist in organizing and arranging merchandise on the sales floor to create attractive displays that align with current promotions and seasonal themes.
• Stock Management: Monitor inventory levels, restock shelves as needed, and ensure products are easily accessible to customers.
• Visual Merchandising: Collaborate with the team to design and implement visual displays that highlight key products and promotions, enhancing the overall shopping experience.

Operational Support:

• Store Opening and Closing: Participate in opening and closing procedures.
• Gift Wrapping: Provide gift-wrapping services for customers, ensuring packages are presented attractively and professionally.
• Order Processing: Assist in processing web orders, preparing items for shipment or in-store pickup, and ensuring timely fulfillment.

Weekday Hours: Monday to Friday, 9:45 AM to 5:15 PM. The ideal candidate would be able to work select full days or all afternoons.

Saturday Hours: 9:45 AM to 3:15 PM (a minimum of two Saturdays per month are required).

Holiday Availability: Flexibility to work during holiday seasons as needed to accommodate increased customer demand.

Experience: Previous experience in retail sales, customer service, or related fields is preferred but not required.

Skills: Strong communication and interpersonal skills, basic math proficiency, and the ability to operate a point-of-sale system.

Physical Demands: Ability to stand for extended periods, lift up to 25 lbs, and perform tasks that may require bending and reaching.